Frequently Asked Questions
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We provide comprehensive artificial turf and playground surface care, including deep cleaning, sanitizing, deodorizing, weed control, fiber rejuvenation, infill redistribution, maintenance, repairs, and surface health assessments. We also sanitize playground equipment, artificial turf, and rubber safety surfaces. Our services help restore appearance, improve safety, eliminate odors and contaminants, extend surface lifespan, and protect your investment. We proudly serve residential, commercial, municipal, educational, and athletic facilities throughout Ohio.goes here
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The ideal cleaning schedule depends on how the turf is used. While most artificial turf benefits from a professional cleaning at least once or twice per year, high-traffic areas may require more frequent service to maintain cleanliness, safety, and performance.
General Recommendations:
Low-Traffic Residential Lawns: 1–2 cleanings per year
Moderate-Traffic Homes: Every 6 months
Pet Areas & Dog Runs: Monthly to quarterly service depending on the number of pets and usage
Dog Parks & Commercial Pet Facilities: Monthly service is strongly recommended
Playgrounds & Schools: Monthly to Quarterly
Athletic Fields & Sports Facilities: Quarterly or as needed based on usage
Commercial Properties & Common Areas: Quarterly to semi-annual service
Over time, dust, pollen, pet hair, organic debris, bacteria, and contaminants accumulate within the turf system. Regular professional maintenance helps control odors, improve drainage, reduce bacteria and allergens, restore turf fibers, and extend the life of your investment.
During your service, our Surface Health Specialists can evaluate your turf's condition and recommend a customized maintenance plan based on traffic levels, pet activity, environmental conditions, and your desired appearance and performance goals. This ensures your turf receives the right level of care—not too much and not too little—to stay clean, healthy, and looking its best year-round.Description text goes here
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Over time, artificial turf and recreational surfaces accumulate bacteria, germs, mold, allergens, pet waste residue, and organic matter from everyday use, weather, and environmental exposure. Left untreated, these contaminants can contribute to odors, reduced cleanliness, and an unhealthy surface environment. Our eco-friendly sanitizing process helps reduce bacteria, viruses, odors, and other contaminants, creating a cleaner, healthier, and safer space for children, athletes, pets, and families while helping protect the longevity of your turf investment.
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Absolutely. The safety of children, pets, and the environment is one of our top priorities. We use professional-grade, eco-friendly treatment solutions that are non-toxic, biodegradable, and designed for use around families and animals when applied according to manufacturer guidelines. Our products help clean, sanitize, and deodorize surfaces without leaving behind harmful residues, allowing you to enjoy a cleaner, healthier outdoor environment with confidence.description
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We clean and sanitize both. Our PlaySafe Sanitizing Program treats playground equipment, high-touch surfaces, and the safety surfacing below, including artificial turf and pour-in-place rubber. We help remove dirt, grime, odor-causing contaminants, and other environmental buildup from slides, swings, climbing structures, handrails, and play areas, creating a cleaner, healthier, and safer environment for children, families, schools, parks, and daycare facilities.
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Artificial Turf Doctors specializes in the cleaning, sanitizing, maintenance, and restoration of a wide variety of recreational and synthetic surfaces. We service artificial turf lawns, pet areas, dog parks, putting greens, athletic fields, playground turf, pour-in-place rubber, rubber mulch, rubber tiles, safety mats, and other recreational surfacing systems. We also clean and sanitize playground equipment and other high-touch outdoor surfaces. Our eco-friendly treatment programs help remove dirt, debris, odors, bacteria, organic buildup, and contaminants while improving appearance, safety, cleanliness, and surface longevity.
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No - in fact, professional cleaning and maintenance can help extend the life of your artificial turf. Over time, dirt, debris, organic matter, and compacted infill can cause fibers to mat down, restrict drainage, trap contaminants, and accelerate wear. Our specialized cleaning, grooming, and de-compaction processes are designed to restore fiber resilience, improve drainage, maintain proper infill distribution, and keep your turf performing as intended.
Just like routine maintenance helps protect a vehicle, regular turf care helps preserve appearance, safety, performance, and longevity—allowing you to get the most out of your investment for years to come.
For heavily used areas, such as pet zones, playgrounds, and athletic fields, routine professional maintenance can be especially important in preventing premature wear and costly repairs.
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Yes! Artificial Turf Doctors proudly serves residential, commercial, municipal, educational, and athletic facilities throughout Ohio. Our clients include homeowners, apartment communities, HOAs, schools, daycare centers, playgrounds, dog parks, veterinary facilities, athletic fields, sports complexes, municipalities, and businesses of all sizes.
Whether you need a one-time cleaning, routine maintenance program, playground sanitization, turf repair, or a complete surface health assessment, our experienced team has the expertise and equipment to handle projects large and small. No matter the size of the property, our goal is the same: to keep your surfaces clean, safe, healthy, and performing at their best.
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Artificial Turf Doctors proudly serves residential, commercial, municipal, educational, and athletic clients throughout Ohio. Our primary service areas include Columbus and the surrounding communities, but we regularly travel across the state to service homes, schools, playgrounds, sports facilities, dog parks, apartment communities, and commercial properties.
For larger projects, recurring maintenance programs, and specialty services, we may also be able to accommodate locations outside our standard service area. Contact us to discuss your property and service needs.
Not sure if you're in our service area? Give us a call—we're happy to help and will do our best to find a solution for your property.
Backed by more than 20 years of experience serving customers throughout Ohio, Kentucky, and West Virginia, our team has the expertise and resources to handle projects ranging from small residential lawns to large commercial and athletic facilities.
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Absolutely. Odors are one of the most common issues we encounter, especially in pet areas, dog parks, playgrounds, and high-traffic turf installations. Over time, pet urine, organic matter, bacteria, and other contaminants can become trapped within the turf system and infill, creating persistent odors that ordinary rinsing or household cleaners often cannot eliminate.
Our odor treatment process targets the source of the problem - not just the smell itself. We combine deep cleaning, contaminant removal, sanitization, and deodorization treatments to help neutralize odor-causing bacteria and restore a fresher, cleaner environment.
As part of our Surface Health Assessment, we'll evaluate the severity of the odor and identify contributing factors such as pet activity, drainage issues, infill contamination, or organic buildup. We can then recommend a customized treatment and maintenance plan to help keep odors under control year-round.
For properties with multiple pets or heavy use, recurring maintenance may be recommended to maintain optimal results and prevent odors from returning.
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Yes! Basic maintenance such as removing debris, rinsing the surface, cleaning up pet waste, and occasionally brushing the turf fibers can help keep your artificial turf looking its best between professional service visits.
However, deep cleaning, sanitizing, odor treatment, de-compaction, infill restoration, and surface rehabilitation often require specialized equipment, professional-grade products, and industry expertise to effectively address contaminants, odors, bacteria, organic buildup, and performance issues without damaging the turf system.
That's why Artificial Turf Doctors is developing a DIY product line and retail store for homeowners, facility managers, and maintenance teams who prefer a hands-on approach. Our product offerings will include eco-friendly cleaners, sanitizers, deodorizing treatments, grooming tools, and maintenance supplies specifically designed for artificial turf, playground surfaces, and recreational areas.
Whether you choose professional service, DIY maintenance, or a combination of both, our goal is to help you protect your investment and keep your surfaces clean, safe, healthy, and performing at their best.
Need advice on maintaining your turf between professional cleanings? Our team is always happy to provide recommendations based on your specific surface, traffic levels, and usage.