Frequently Asked Questions

What services does Artificial Turf Doctors offer?

We provide complete turf care including cleaning, deodorizing, sanitizing, refreshing, and maintenance for artificial turf and playground surfaces. Our services restore the turf’s look, feel, and safety for residential, commercial, and athletic clients across Ohio.

How often should artificial turf be cleaned or sanitized?

For most homes and businesses, we recommend professional cleaning every 6–12 months. High-traffic, athletic, or pet-use areas may need more frequent service to control bacteria, odors, and buildup.

Why is sanitizing artificial turf important?

Over time, turf collects bacteria, viruses, mold, and organic matter from pets, weather, and everyday use. Our eco-friendly sanitizing system eliminates these contaminants, creating a safer, cleaner surface for children, athletes, and pets.

Is your cleaning process safe for pets and children?

Absolutely. All of our products are non-toxic, biodegradable, and pet-safe. We use only professional-grade, environmentally responsible cleaners that leave no harmful residue behind.

Do you clean playground equipment or just the surface?

We clean and sanitize both the playground equipment and the play surfacing underneath it. Our process removes dirt, bacteria, and viruses from all high-touch areas, including slides, swings, and climbing structures, as well as the artificial turf, pour-in-place rubber, or other safety surfaces. This ensures a complete, hygienic, and safe play environment for children year-round.

What types of playground surfaces can you clean?

Artificial Turf Doctors professionally cleans and sanitizes all types of playground surfacing, including artificial turf, pour-in-place rubber, rubber tiles, and safety mats. Our eco-friendly, pet-safe cleaning system removes bacteria, mold, and odors while restoring color, traction, and softness. Whether it’s a school, daycare, or park, we help keep every play surface clean, safe, and long-lasting.

Will cleaning damage my turf or shorten its lifespan?

Not at all — our process actually helps extend the life of your turf. Routine cleaning and de-compaction prevent matting, drainage issues, and premature wear caused by dirt and infill buildup.

Do you service both residential and commercial properties?

Yes, we proudly serve homes, schools, sports facilities, pet parks, and commercial properties throughout Ohio. No project is too large or small for our expert team.

What areas do you serve?

Artificial Turf Doctors serves clients across the entire state of Ohio, including Columbus, Cleveland, Cincinnati, Dayton, Toledo, and surrounding regions.

What areas do you serve?

It’s easy! Simply contact us through our website or call us directly to request a free quote. We’ll inspect your turf, discuss your needs, and recommend a maintenance plan that fits your budget and schedule.

Can regular cleaning help with turf odors?

Yes — our specialized cleaning system includes odor-neutralizing treatments that eliminate pet and organic smells at the source, leaving your turf fresh and clean.

Can I clean my turf or playground myself?

Yes — light maintenance such as removing debris, rinsing with water, and brushing the turf fibers can be done on your own. However, deep cleaning and sanitizing require professional-grade equipment and cleaning agents to effectively eliminate bacteria, viruses, and odors without damaging the surface.

That’s why Artificial Turf Doctors will soon offer a DIY product line and in-store solutions for homeowners and facility managers who prefer to handle their own maintenance. Our storefront will feature safe, eco-friendly cleaning and deodorizing products designed specifically for artificial turf and playground surfaces — the same professional-grade formulas we use in our field services.

Until our store launches, we’re happy to provide professional cleaning services or guidance to help you maintain your turf safely and effectively.